USERSUPPORT
Our staff is familiar with our clients’ business operations, which allows us to offer desktop support for life cycle management (LCM) and enhance performance for their personal devices such as PCs. We also offer a help desk for information system departments and an operation service for software handled by the ISID group, specifically for PLM software such as CAD, CAE, and more.
ITLCM / DESKTOP SUPPORT
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Life Cycle Management for Office Devices Such as PCs and Smartphones
Procurement, instillation, delivery, repairs, disposal, asset management, and rentals
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Desktop Support
Handling of inquiries and requests
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Implementation and Operational Support for Office365, Adobe CC, Endpoint Security, etc.
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Cloud Storage Service Utilization Consulting
PLM SOFTWARESUPPORT DESK
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Software Utilization Support Service Desk for CAD/CAM/CAE/PLM and MBSE* Support
Software Utilization Support for Siemens Teamcenter®, NX, iQUAVIS®, etc.
*Model-based systems engineering -
Onsite Support for Utilizing PLM Software
SECURITYMANAGEMENT
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CSIRT/SOC Support
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ITSM Certification Acquisition and Maintenance Consulting
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BPO for ITSM Operations
IT HELP DESK / MONITORING & OPERATION
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Surveillance for Information Systems, 24 Hours a Day, 365 Days a Year
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Voicemail
